Our Privacy Statement explains how we manage information obtained from you.
We are firmly committed to respecting the privacy of individuals, and any information that we gather is protected from misappropriation and misuse.
We collect certain types of user data, including anonymous aggregate data and anonymous individual data. Aggregate data describes all user data as a whole, rather than the data of specific individuals. Collected data may include topics that people view, browsers they used, time and length content is viewed. This data may be used by us or our customers to understand what information is reviewed most frequently and how users are accessing the information.
We may receive Personal Identifiable Information (PII) via forms located on this web site, or through paying for products over the internet or by phone. If you, the website user, complete and submit your PII via our online forms to obtain product information, you are "opting-in" to provide us with your PII, and accept our Privacy Statement and policies and procedures for handling PII. This action may result in being contacted by someone in our sales, client services or support teams.
By completing any of our online forms, we may collect any or all of the information found in the "Information Obtained" section of this document. We will not use your PII for any use other than stated or intended.
You may wish to opt-out of providing us PII by not completing the online form(s) for product information, and may contact the us directly via direct email, fax or phone. Please select the "Contact Us" link to find an alternative way to contact us. If you have previously contacted us and provided PII, you may request to have the information removed by contacting us.
By completing any of our online forms, Ace Truck Body & Trailer Repair, Inc. may collect the following information:
- Company Description
- First Name
- Last Name
- Zip Code
- Email Address
- Phone Number
- Current Customer
- Hear about us
In addition, for product payments through phone calls or using an online form, the following may be obtained:
- Name on Credit Card
- Credit Card Number
- Credit Card Verification Code
- Card Type
- Expiration Date
Passive Tracking Mechanisms
Our pages may utilize passive tracking mechanisms in the form of session "cookies". On specific pages, these mechanisms track user selections so either an order can be processed or customized results pages can be provided.
In addition, log files that track and compile data for websites are accessed by Google and periodically analyzed to monitor trends of those individuals who visit our website. General information, including pages accessed, the amount of time accessing pages, browser, and operating system, used are analyzed.
Personal Identifiable Information (PII)
Personal Identifiable Information (PII) is information that may be used to identify an individual, including, without limitation, your first and last name, your home, business, or other physical address, your e-mail address, which Internet address you go to, what browser you are using, and other similar information (collectively, "Personal Information").
The request and PII is reviewed and qualified. The PII is entered into a database that assists us in reviewing past or present comments or through a secure, third party application (Sales Contact Database) designed to track potential, current and past sales clients.
PII is submitted by the end user through the online form to process the email, and sent to our third party vendor that processes the credit card, secures the payment and notifies us that the transaction was successful or denied. If successful, our secure order tracking system displays the order to select accounting, shipping personnel and select managers. The shipping associate fulfills the order for shipment, selects a shipping company (UPS, FedEx, DHL or other), shipping method and securely submits the necessary information needed to ship the order.
We do not knowingly collect personal information from any person under the age of 13. We are committed to protecting the privacy of children, and this website is not designed or intended for children under the age of 13. Any PII provided to Ace Truck Body & Trailer Repair, Inc. by a person under age 13 would be destroyed or deleted.
PII - Disclosure
Information stored in any third party Sales Contact application is available to all sales and marketing personnel as well as members of the Client Services team and select members of management. Our third party providers uphold the same rigorous security guidelines followed by Ace Truck Body & Trailer Repair, Inc. and our employees.
Information stored in the secure online store database is available to select accounting and shipping personnel as well as select members of management. For shipping, PII is also sent to our secure third party vendors that process the credit card transactions as well as ship your product. These third party vendors uphold the same rigorous security guidelines followed by Ace Truck Body & Trailer Repair, Inc. and our employees.
PII - Retention:
We receive PII via online forms located on this web site or through orders submitted through the truck stores. This information is stored in a secure database indefinitely, until a time that a request is submitted to us to request it's removal. (see "PII- How to Modify" below").
PII - Users Rights:
Personal Identifiable Information (PII) is information that may be used to identify an individual, including, without limitation, your first and last name, your home, business, or other physical address, your electronic mail address, which Internet address you go to, what browser you are using, and other similar information (collectively, "Personal Information").
If you have requested information from us using one of our online forms, you have sent us PII. If you wish to have your PII removed from our database, you may contact us and request it to be removed. (see "PII - Modification" below").
PII - Maintenance
We receive PII via forms located on our corporate web site. Information is maintained and backed up by management.
PII - Modification
You are provided the opportunity to "modify" or "remove" contact information by submitting a request via e-mail to modify or delete your PII. Please send all requests to Guy Karnitz.
PII - Limitations
We do not have the ability to modify or remove your PII from third party secure payment or shipping databases. Information submitted to these entities may reside on their servers indefinitely.
Cookies - A small data file that is stored on the hard drive of the computer you use to view a Web site. Cookies are placed on the user's computer and are accessible only by the party or site that placed the Cookie. Cookies can contain pieces of Personally Identifiable Information (PII). These Cookies often are used to make the site easier to use. For example, if you check a form box to authorize that we store your username on your computer so that you don't have to enter it each time you visit the site, it's stored in a Cookie on your computer.
Personal Identifiable Information (PII) - Information that may be used to identify an individual, including, without limitation, your first and last name, your home or other physical address, your age and income, your e-mail address, which Internet address you go to, what browser you are using, and other similar information (collectively, "Personal Information")